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Service Is Our Specialty

Why is our customer service so much better than that from our competitors’? Here are just a few of the reasons.

Meet our certified DEXperts

Our in-house training­ program not only provides certification on the copiers, printers and device models that DEX sells, it trains technicians on ALL manufacturers’ makes & models. We don't just train technicians, we create DEXperts.

On-site & Off-site Facilities Management

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site & off-site support services for clients who have specialized document production demands.

We Are Motivated to Serve You

More than just sellers of equipment, we pride ourselves in top notch service and support. It permeates our organization, leading us to create incentives for excellence through our Profit Sharing Program that awards bonuses to all employees who consistently achieve high levels of performance excellence.

The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours, minimizing downtime and keeping your business on track.

Effortless Document Production

we are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.

Managed Print Services

Take the hassle out of your print operations with MPS. We manage your entire print fleet, from ordering toner to performing maintenance and repair, minimizing downtime.

Fast Efficient Service, Guaranteed

Eliminate downtime with DEX. Our DEXperts provide knowledgeable, efficient help when you need it most, guaranteed in 4 hours or less.

Responsible Support

Get the support you need from our own in-house team of DEXperts, available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.

More Than Just Office Equipment

Stay ahead of the trends driving business communications with our mobile, digital and cloud products, making you more connected and more efficient.