03 Mar, 2021

    ITT Dealer Coordinator

    stock photo: pen, computer keyboard, Google Analytics printouts and phone on desk
    03 Mar, 2021
      • Full Time
      • Tampa, FL
      • Applications have closed

      Website deximaging DEX Imaging, Inc.

      Job Title: ITT Dealer Coordinator
      Branch/Location: Tampa, FL
      FLSA Status: Exempt or Non-Exempt
      Reports to: Corporate Controller

      Company Profile

      Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

      Position Summary

      The ITT Dealer Coordinator’s objective is to process In territorial ship-out requests for multiple Dex branches for the ITT Dealer Group. This position requires a highly organized and independent coordinator with the ability to multitask and quickly identify potential issues and resolutions efficiently in a timely manner. This position works as a team member with the ITT Dealer group to service multiple departments within Dex and the Dealer community.

      Primary Duties and Responsibilities

      • Provides effective communication with the Dex sales teams for required documentation.
      • Delivers top customer service to build relationships with existing and new dealers.
      • Negotiates rates with 3rd party dealers.
      • Assists with researching and analyzing relocations and ship out packages from the warehouse to the delivery location.
      • Supports all Dex departments with timely and accurate responses to the appropriate sales team, warehouse, admin, dealers and other departments as needed.
      • Assists with escalations and shipping discrepancies.
      • Manages and utilizes spreadsheets, lists and references to complete tasks.
      • Reports to the ITT dealer group as needed for projects and new acquisitions.
      • Assists with the ITT conversion; create and send out cancellation letters to dealers and notify appropriate departments.
      • Reports progress, operational issues, organizational opportunities and threats to the regional team on a daily basis or as needed.

      Qualifications & Required Skills

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Education/Experience:

      High School Diploma; Associate’s degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

      Language Ability:

      Ability to read, analyze, and interpret general business correspondence, and technical procedures. Ability to write reports and effectively present information. Respond to questions from groups of managers, clients, customers, and the general public.

      Reasoning Ability:

      Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Critical thinking skills required.

      Other Characteristics:

      Ability to maintain professionalism in all situations. Easily adapts to a rapidly changing environment and demand. Strong organizational skills. Proficient in effectively planning and organizing daily tasks and activities. Ability to stay focused on detail and accuracy.

      Additional Specialized Responsibilities

      • Position requires extremely perceptive person, who is capable of relating to individuals at all levels. ITT Dealer Coordinators must be able to conduct research that require more time than anticipated without becoming frustrated or rushing through a job.
      • Must possess superb customer service skills
      • Must be proficient at Excel Spreadsheets.
      • Completes additional tasks and assignments as requested by the Corporate Controller.

      Working Conditions

      The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

      Physical Requirements

      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand for an extended period of time; walk; handle or feel and reach with hands and arms.

      DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

      Position Type and Expected Hours of Work

      This is a full-time position. Days and hours are Monday through Friday, 8 a.m. to 5 p.m.

      Evening and weekend work may be required as job duties demand.

      ** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes an employee’s understanding of the requirements, essential functions and duties of the position.

      Incentives

      • After 90 days, earned paid time off, provided company car, computer, and cell phone (if applicable).
      • After 60 days, eligible for 401K, health benefits, and observed major holidays.
      • After one- year anniversary, eligible for profit sharing plan.

       

      DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

      If you are interested in this position, please contact Tony Leuckel (aleuckel@deximaging.com).

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