In businesses of every size, print environments are often a hidden source of IT stress and unplanned expenses. Printers may be “just office equipment,” but they generate more support tickets than almost any other technology. Managed Print Services (MPS) changes that by giving businesses a predictable, proactive approach to print management—saving time, money, and valuable IT resources.

The Hidden Demands on IT Teams

IT professionals are often pulled away from strategic initiatives to fix printers, order toner, or resolve copier errors. These interruptions add up quickly. Research shows that IT teams spend up to 15% of their time on print-related support.

How MPS Reduces Costs

Managed Print Services centralize and automate everything related to printing:

• Automated supply replenishment eliminates emergency toner purchases.
• Predictive maintenance prevents expensive breakdowns.
• Fleet standardization reduces inventory needs and training time.
• Usage monitoring identifies wasteful printing behaviors.
• Fixed monthly billing replaces unpredictable expenses.

Small Business Advantage

For small offices, MPS provides professional-level support without hiring internal IT staff. Owners get predictable expenses and reliable equipment without disruption.

Mid-Size Business Advantage

Mid-size organizations often see immediate improvements in uptime and supply availability. Service issues go directly to DEX—not the internal helpdesk—reducing workload and accelerating resolution.

Enterprise Advantage

Large enterprises benefit from centralized management, compliance tracking, and proactive device monitoring across every location. MPS reduces device sprawl, lowers overall TCO, and provides leadership with actionable reporting.

The DEX Imaging Difference

DEX Imaging’s DEXMPS™ program gives businesses full visibility into usage, costs, and device health. Our automated systems keep fleets running smoothly while our service teams deliver rapid support that reduces downtime.

Ready to eliminate print chaos and reduce IT workload? Contact DEX Imaging and discover the benefits of Managed Print Services for your organization.