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Service

QUICK SERVICE:

Request Service

Request Service

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

Order Supplies

Order Supplies

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

  • If you have additional supplies to order, just enter the Make, Model and Equipment ID for each item needed. You can add as many as 8 additional items to your order by pressing the + button.
    Equipment IDMakeModelSupplies Needed 
    Add a new row
  • Reminder: Your order has not been placed successfully until you see an on-screen confirmation and receive an email confirming it. Please try again or feel free to contact us if you experience any difficulties.

Meter Readings

Move A Machine

Do you need us to help you move a printer, copier or other piece of equipment? Fill out this form to request moving assistance. You should receive a confirmation email within 24 hours.
  • Are you moving the equipment yourself, or would you like us to help?
  • Enter the effective date of the move.

  • Additional Information

    Tell us as much as you can about your equipment so we can help with your move.

Quick Contact

Quick Contact

  • Enter your name or your company.
    What's the reason for your request?
  • Give us some information so we can assist you.

Resources

Looking for assistance right away? These self-service resources may be able to assist you directly:

Kyocera Downloads

Konica Downloads

Canon Downloads

Sharp Downloads

Helpdesk

Request Electronic Invoices

Request Electronic Invoices

Complete the form below to choose between email and postal mail invoicing.

Service Is Our Specialty

Why is our customer service so much better than that from our competitors’? Here are just a few of the reasons.

Meet our certified DEXperts

Our in-house training­ program not only provides certification on the copiers, printers and device models that DEX sells, it trains technicians on ALL manufacturers’ makes and models. We don't just train technicians, we create DEXperts.

On-site & Off-site Facilities Management

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site & off-site support services for clients who have specialized document production demands.

We Are Motivated to Serve You

More than just sellers of equipment, we pride ourselves in top notch service and support. It permeates our organization, leading us to create incentives for excellence through our Profit Sharing Program that awards bonuses to all employees who consistently achieve high levels of performance excellence.

The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours, minimizing downtime and keeping your business on track.

Effortless Document Production

we are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.

Our service person yesterday was professional and did a thorough job like I have never seen done in the 5 years I have been here. My request is to always have this rep when we need service. He was outstanding.

Convention Center

We've been very appreciative to have DEX work with us and sponsor our event over the years. First rate company!

Community Representative

I wanted to express how pleased we were with the service received from your technician. He has serviced our machine several times. He is always such a pleasure to encounter in addition to being very knowledgeable, effective and efficient at what he does.

Office Manager

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Take the DEX BIZ FIT Challenge

on 03 Jan, 2017

HOW FIT IS YOUR BUSINESS? Are you implementing a winning game strategy… analyzing and re-tooling the way a professional athlete or winning sports franchise would? At DEX Imaging, our goal is to...

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Brittany Altomare Joins Our Team

on 22 Feb, 2018

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DEX Imaging Partners with Team Penske in Support of NASCAR Driver Ryan Blaney and IMSA

on 18 Feb, 2018

We’re proud to announce our new partnership with Team Penske for the 2018 racing season in support of NASCAR driver Ryan Blaney and IMSA. Look for our logo on the #12 Ford...

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An Incredible Year

on 03 Dec, 2017

It’s been quite a year for Harrison Burton, the 17-year-old NASCAR driver we’ve sponsored in 2017 for the fourth year running. From impressive finishes in the NASCAR Camping World Truck Series to...

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Florida Business Observer Article Features DEX

on 12 Oct, 2017

We were recently featured in a Florida Business Observer article titled “Image Isn’t Everything”, where our CEO Dan Doyle Jr. provided several insights into the start, growth, and future of our company....

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Harrison Burton Sponsorship 2017

on 16 May, 2017

Now in its fourth year, our sponsorship of Harrison Burton continues to develop as his career ramps up. The young driver, son of NASCAR legend Jeff Burton, clinched several important victories leading...

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Acquisition Advances DEX Imaging’s Carolina Strategy

on 12 Jan, 2017

DEX Imaging, Inc., the largest independent dealer of document imaging & digital content solutions in the U.S., is pleased to announce the acquisition of Simile Imaging Solutions, Inc., a $2 million Kyocera™...

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Managed Print Services

Take the hassle out of your print operations with MPS. We manage your entire print fleet, from ordering toner to performing maintenance and repair, minimizing downtime.

Fast Efficient Service, Guaranteed

Eliminate downtime with DEX. Our DEXperts provide knowledgeable, efficient help when you need it most, guaranteed in 4 hours or less.

Responsible Support

Get the support you need from our own in-house team of DEXperts, available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.

More Than Just Office Equipment

Stay ahead of the trends driving business communications with our mobile, digital and cloud products, making you more connected and more efficient.

CONTACT US TODAY - DO BUSINESS BETTER!

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