Service

Service Is Our Specialty

Why is our customer service so much better than that from our competitors’? Here are just a few of the reasons.

Meet our certified DEXperts

Our in-house training program not only provides certification on the copiers, printers and device models that DEX sells, it trains technicians on ALL manufacturers’ makes & models. We don't just train technicians, we create DEXperts.

On-site & Off-site Facilities Management

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site & off-site support services for clients who have specialized document production demands.

We Are Motivated to Serve You

More than just sellers of equipment, we pride ourselves in top notch service and support. It permeates our organization, leading us to create incentives for excellence through our Profit Sharing Program that awards bonuses to all employees who consistently achieve high levels of performance excellence.

The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours, minimizing downtime and keeping your business on track.

Effortless Document Production

we are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.

Our service person yesterday was professional and did a thorough job like I have never seen done in the 5 years I have been here. My request is to always have this rep when we need service. He was outstanding.

Convention Center

We've been very appreciative to have DEX work with us and sponsor our event over the years. First rate company!

Community Representative

I wanted to express how pleased we were with the service received from your technician. He has serviced our machine several times. He is always such a pleasure to encounter in addition to being very knowledgeable, effective and efficient at what he does.

Office Manager

Take the DEX BIZ FIT Challenge

on 03 Jan, 2017

HOW FIT IS YOUR BUSINESS? Are you implementing a winning game strategy… analyzing and re-tooling the way a professional athlete or winning sports franchise would? At DEX Imaging, our goal is to...

Harrison Burton Sponsorship 2017

on 16 May, 2017

Now in its sixth year, our sponsorship of Harrison Burton continues to develop as his career ramps up. The young driver, son of NASCAR legend Jeff Burton, clinched several important victories leading up...

Acquisition Advances DEX Imaging’s Carolina Strategy

on 12 Jan, 2017

DEX Imaging, Inc., the largest independent dealer of document imaging & digital content solutions in the U.S., is pleased to announce the acquisition of Simile Imaging Solutions, Inc., a $2 million Kyocera™...

Two Acquisitions Advance DEX Imaging’s Tennessee Strategy

on 12 Jan, 2017

DEX Imaging, Inc., the largest independent dealer of document imaging and digital content solutions in the U.S., is pleased to announce the acquisitions of Radford’s Office Technology and Rawlins Office Machines, two...

DEX Imaging Expands Reach with Digitec Acquisition

on 11 Jan, 2017

DEX Imaging, Inc., the largest independent dealer of document imaging and digital content solutions in the United States, is pleased to announce the acquisition of Digitec, a $3 million Sharp™ and Lanier™...

Tampa Bay Business Journal Top 50

on 12 Jul, 2016

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Managed Print Services

Take the hassle out of your print operations with MPS. We manage your entire print fleet, from ordering toner to performing maintenance and repair, minimizing downtime.

Fast Efficient Service, Guaranteed

Eliminate downtime with DEX. Our DEXperts provide knowledgeable, efficient help when you need it most, guaranteed in 4 hours or less.

Responsible Support

Get the support you need from our own in-house team of DEXperts, available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.

More Than Just Office Equipment

Stay ahead of the trends driving business communications with our mobile, digital and cloud products, making you more connected and more efficient.

CONTACT US TODAY - DO BUSINESS BETTER!

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