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Service

QUICK SERVICE:

Request Service

Request Service

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

Order Supplies

Order Supplies

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

  • If you have additional supplies to order, just enter the Make, Model and Equipment ID for each item needed. You can add as many as 8 additional items to your order by pressing the + button.
    Equipment IDMakeModelSupplies Needed 
    Add a new row
  • Reminder: Your order has not been placed successfully until you see an on-screen confirmation and receive an email confirming it. Please try again or feel free to contact us if you experience any difficulties.

Meter Readings

Move A Machine

Do you need us to help you move a printer, copier or other piece of equipment? Fill out this form to request moving assistance. You should receive a confirmation email within 24 hours.
  • Are you moving the equipment yourself, or would you like us to help?
  • Enter the effective date of the move.

  • Additional Information

    Tell us as much as you can about your equipment so we can help with your move.

Quick Contact

Quick Contact

  • Enter your name or your company.
    What's the reason for your request?
  • Give us some information so we can assist you.

Make An Online Payment

Welcome to our online payment center. Click the button below to go to our processing portal and complete your payment.

Proceed To Payment Center

Resources

Looking for assistance right away? These self-service resources may be able to assist you directly:

E-Help Video Library

Kyocera Downloads

Konica Downloads

Canon Downloads

Sharp Downloads

Helpdesk

Request Electronic Invoices

Request Electronic Invoices

Complete the form below to choose between email and postal mail invoicing.

Meet A DEXpert

This is Joe, one of our elite certified DEXperts. He's one of the people committed to making your service visits go smoothly, and one of the reasons our dedication to service extends to every service call we make.

Service Is Our Specialty

Why is our copier service so much better than that from our competitors’? Here are just a few of the reasons.

Meet our certified DEXperts

Our in-house training­ program not only provides certification on the copiers, printers and device models that DEX sells, it trains technicians on ALL manufacturers’ makes and models. We don't just train technicians, we create DEXperts.

On-site & Off-site Facilities Management

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site & off-site support services for clients who have specialized document production demands.

We Are Motivated to Serve You

More than just sellers of equipment, we pride ourselves in top notch service and support. It permeates our organization, leading us to create incentives for excellence through our Profit Sharing Program that awards bonuses to all employees who consistently achieve high levels of performance excellence.

The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours, minimizing downtime and keeping your business on track.

Effortless Document Management

We are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.

Our service person yesterday was professional and did a thorough job like I have never seen done in the 5 years I have been here. My request is to always have this rep when we need service. He was outstanding.

Convention Center

We've been very appreciative to have DEX work with us and sponsor our event over the years. First rate company!

Community Representative

I wanted to express how pleased we were with the service received from your technician. He has serviced our machine several times. He is always such a pleasure to encounter in addition to being very knowledgeable, effective and efficient at what he does.

Office Manager

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Harrison Burton Sponsorship 2018

on 20 Dec, 2018

  It’s been quite a year for Harrison Burton as he continues to develop into a formidable racing talent. In recognition of all that has happened in 2018, we’ve put together this...

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Take the DEX BIZ FIT Challenge

on 03 Jan, 2017

HOW FIT IS YOUR BUSINESS? Are you implementing a winning game strategy… analyzing and re-tooling the way a professional athlete or winning sports franchise would? At DEX Imaging, our goal is to...

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Ryan Blaney Sponsorship 2018

on 04 Jan, 2019

  2018 was our inaugural year of sponsorship with Team Penske and Ryan Blaney, NASCAR’s rising star. It was an incredible first year for us, and we’re proud to be have been...

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Industry Analysts Spotlights DEX Imaging in The What’s Happenin’ Report

on 04 Oct, 2018

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Meet LPGA Pro Nelly Korda, the newest member of Team DEX

on 10 Sep, 2018

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CAVIN’S BUSINESS SOLUTIONS, INC. MERGES WITH DEX IMAGING, INC.

on 12 Jul, 2018

DEX Imaging, Inc., the largest independent dealer of document imaging and data management solutions in the eastern United States, is pleased to announce the acquisition of Cavin’s Business Solutions, Inc., a Kyocera...

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Harrison Burton Wins First Run at Pocono, Dedicates Victory to John Andretti

on 04 Jun, 2018

Just a few months into the 2018 racing season, Harrison Burton has earned an impressive victory in his first run at Pocono Speedway. After dominating the track for most of the race,...

Read More

Managed Print Services

Take the hassle out of your print operations with MPS. We manage your entire print fleet, from ordering toner to performing maintenance and repair, minimizing downtime.

Fast Efficient Service, Guaranteed

Eliminate downtime with DEX. Our DEXperts provide knowledgeable, efficient help when you need it most, guaranteed in 4 hours or less.

Responsible Support

Get the support you need from our own in-house team of DEXperts, available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.

More Than Just Office Equipment

Stay ahead of the trends driving business communications with our mobile, digital and cloud products, making you more connected and more efficient.

CONTACT US TODAY - DO BUSINESS BETTER!

Let's go!