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Service

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Request Service

Request Service

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

Order Supplies

Order Supplies

  • Although this form is designed to work across all platforms and with the majority of browsers, you may experience difficulty with older versions of Internet Explorer, Firefox, Safari and Chrome. Please be sure to use the latest version for best results.

    If you do not see a confirmation message immediately after hitting Submit and do not receive a confirmation email within 15 minutes of your entry, please contact us directly to place your order.

    All fields marked with an * are required.

  • If you have additional supplies to order, just enter the Make, Model and Equipment ID for each item needed. You can add as many as 8 additional items to your order by pressing the + button.
    Equipment IDMakeModelSupplies Needed 
  • Reminder: Your order has not been placed successfully until you see an on-screen confirmation and receive an email confirming it. Please try again or feel free to contact us if you experience any difficulties.

Meter Readings

Move A Machine

Do you need us to help you move a printer, copier or other piece of equipment? Fill out this form to request moving assistance. You should receive a confirmation email within 24 hours.
  • Are you moving the equipment yourself, or would you like us to help?
  • Date Format: MM slash DD slash YYYY
    Enter the effective date of the move.

  • Additional Information

    Tell us as much as you can about your equipment so we can help with your move.

Quick Contact

Quick Contact

  • Enter your name or your company.
    What's the reason for your request?
  • Give us some information so we can assist you.

Make An Online Payment

Welcome to our online payment center. Click the button below to go to our processing portal and complete your payment.

Proceed To Payment Center

Resources

Looking for assistance right away? These self-service resources may be able to assist you directly:

E-Help Video Library

Kyocera Downloads

Konica Downloads

Canon Downloads

HP Downloads

Sharp Downloads

Helpdesk

Request Electronic Invoices

Request Electronic Invoices

Complete the form below to choose between email and postal mail invoicing.

AN IMPORTANT UPDATE REGARDING THE COVID-19 PANDEMIC

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Meet A DEXpert

This is Joe, one of our elite certified DEXperts. He's one of the people committed to making your service visits go smoothly, and one of the reasons our dedication to service extends to every service call we make.

Service Is Our Specialty

Why is our copier service so much better than that from our competitors’? Here are just a few of the reasons.

Meet our certified DEXperts

Our in-house training­ program not only provides certification on the copiers, printers and device models that DEX sells, it trains technicians on ALL manufacturers’ makes and models. We don't just train technicians, we create DEXperts.

On-site & Off-site Facilities Management

As one of the nation’s leading providers of document imaging equipment, DEX imaging not only sells and services the world’s top-performing copiers, printers, and MFPs, we also provide an extensive range of on-site & off-site support services for clients who have specialized document production demands.

We Are Motivated to Serve You

More than just sellers of equipment, we pride ourselves in top notch service and support. It permeates our organization, leading us to create incentives for excellence through our Profit Sharing Program that awards bonuses to all employees who consistently achieve high levels of performance excellence.

The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours, minimizing downtime and keeping your business on track.

Effortless Document Management

We are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.

Our service person yesterday was professional and did a thorough job like I have never seen done in the 5 years I have been here. My request is to always have this rep when we need service. He was outstanding.

Convention Center

We've been very appreciative to have DEX work with us and sponsor our event over the years. First rate company!

Community Representative

I wanted to express how pleased we were with the service received from your technician. He has serviced our machine several times. He is always such a pleasure to encounter in addition to being very knowledgeable, effective and efficient at what he does.

Office Manager

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Macy Chiasson Joins Our Team

on 13 Mar, 2020

We are proud to announce that Macy Chiasson will be joining our team of DEX sponsored athletes. A tough and talented fighter both inside and outside of the ring, we congratulate her...

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Jeff And Harrison Burton Take A Tour Of Our Headquarters

on 22 Feb, 2020

Watch Harrison Burton and his father Jeff take a tour of our headquarters, becoming DEXperts as they learn how DEX Imaging leads the imaging industry.

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Ryan Blaney Races in the #12 DEX Imaging Ford for the NASCAR Championship

on 08 Nov, 2019

Ryan Blaney races this weekend in Phoenix at ISM Raceway, his final appearance of the season in the #12 DEX Imaging Ford. After earning his position in the Monster Energy NASCAR Cup...

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DEX Imaging Expands Sponsorship of Harrison Burton in 2020

on 01 Nov, 2019

We’re proud to announce our expanded sponsorship of Harrison Burton in 2020. He will be racing full-time for Joe Gibbs Racing in the Xfinity Series in the #20 Toyota Supra, and we...

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Harrison Burton Sponsorship 2019

on 17 May, 2019

As he continues his growth into a formidable driving talent in 2019, Harrison Burton has taken on even more challenges. His first year driving on 1.5 mile tracks has brought his first...

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DEX Imaging Sponsors Harrison Burton For 8 NASCAR Xfinity Series Races In 2019

on 01 Apr, 2019

We’re honored to announce the next phase of our sponsorship of Harrison Burton, the 19-year old driver we’ve supported for over 5 years. He will join Joe Gibbs Racing for 8 NASCAR...

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Managed Print Services

Take the hassle out of your print operations with MPS. We manage your entire print fleet, from ordering toner to performing maintenance and repair, minimizing downtime.

Fast Efficient Service, Guaranteed

Eliminate downtime with DEX. Our DEXperts provide knowledgeable, efficient help when you need it most, guaranteed in 4 hours or less.

Responsible Support

Get the support you need from our own in-house team of DEXperts, available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.

More Than Just Office Equipment

Stay ahead of the trends driving business communications with our mobile, digital and cloud products, making you more connected and more efficient.

CONTACT US TODAY - DO BUSINESS BETTER!

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