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Life Sciences

In a Regulated Lab, the Record Is the Product.

Pharmaceutical, biotech, medical device, and CRO operations are inspected on documentation. Batch records, validation files, SOPs, and lab notebooks have to be controlled, attributable, and retrievable years later. DEX Imaging handles the print, scan, and records workflow behind that obligation, with secure-release printing and audit logging on every device.

The manufacturer lines DEX is certified on.

  • Konica Minolta
  • Kyocera
  • Canon
  • Ricoh
  • HP
  • Sharp

The controlled-document reality

Life sciences is governed by GxP expectations and, for electronic records, by 21 CFR Part 11. The practical consequence is that a document's origin, version, and handling all have to be demonstrable, and an uncontrolled copy is a finding waiting to happen.

Controlled documents and version currency

Quality, manufacturing, and regulatory affairs. SOPs, batch records, and validation documentation where an obsolete revision in circulation is a deviation. DEX supports controlled distribution and scan-to-archive so the current version is the one in use and the superseded one is retired.

Attributable, retrievable records

QA and inspection readiness. Records that must be produced on demand and tied to who handled them. DEX supplies device-level audit logging and user authentication so print and scan activity on controlled documents is recorded rather than anonymous.

Lab plus administration

Lab and manufacturing floor

Equipment specified for controlled environments and cleanroom-adjacent space, with label and record output where the work happens rather than down the corridor.

Administration and regulatory

MFPs, secure print, and document workflow for regulatory affairs, clinical operations, quality, and finance, under one fleet standard and one agreement.

Inspection Readiness

Built to be shown to an auditor

Inspection readiness is not a project you run before an audit. It is whether the record can be produced, and whether its handling can be explained, on the day someone asks. DEX configures scan-to-archive and retention workflow so controlled documents are searchable and their chain of handling is logged, and supplies certified data-destruction documentation when equipment leaves your facility. Validation and qualification requirements should be scoped with DEX against your own quality system.

Two lab staff check printed documentation in binders ahead of an inspection.

Frequently asked

Common questions.

How does DEX support 21 CFR Part 11 and GxP workflow?
DEX supplies the fleet-side controls those expectations reach: user authentication at the device, secure-release printing, device audit logging, and controlled scan-to-archive workflow. Validation and compliance remain the sponsor's responsibility under its own quality system; DEX supports the print and scan portion and scopes requirements with your quality team.
Can DEX help control SOP and batch record versions?
Yes. DEX supports controlled distribution and scan-to-archive so the current revision is the one in circulation and superseded copies are retired rather than left in use.
Is print and scan activity on controlled documents logged?
Yes. Device-level audit logging paired with user authentication records who printed or scanned what, so activity on controlled documents is attributable.
What happens to device drives at end of lease?
Drives are encrypted in service and, at end of lease, wiped or physically destroyed with certified data-destruction documentation supplied for your records.
Can DEX place equipment in controlled lab environments?
DEX specifies equipment for controlled and cleanroom-adjacent environments and services it locally. Specific environmental and qualification requirements should be scoped with DEX for your facility.
Can DEX handle IT alongside the fleet?
Yes. DEX Managed IT provides managed IT, cybersecurity, backup, and disaster recovery, which keeps the network and the imaging equipment that touches controlled records with one partner.

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