E-Help Video Library
94 short walkthroughs from DEX technicians covering the fixes we get called about most.
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Resources to do business better.
Practical guidance on managed print, document security, and lowering print spend — insights, case studies, guides, news, and events from the DEXperts.
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Drivers, manuals, and walkthroughs for every line DEX carries. No ticket required. Have your model number ready: it is on the front of the machine and on your DEX service sticker.
Kyocera Downloads
Drivers, utilities, and manuals for TASKalfa and ECOSYS devices.
Kyocera downloads (opens in a new tab)Konica Minolta Downloads
One Stop Product Support for bizhub MFPs and production presses.
Konica Minolta downloads (opens in a new tab)Canon Downloads
Software and drivers for imageRUNNER and imagePRESS devices.
Canon downloads (opens in a new tab)Ricoh Downloads
Support and downloads for Ricoh MFPs, printers, and wide format.
Ricoh downloads (opens in a new tab)HP Downloads
Printer drivers and software from HP Support.
HP downloads (opens in a new tab)Sharp Downloads
Drivers, manuals, brochures, and spec sheets for Sharp business products.
Sharp downloads (opens in a new tab)Talk to a DEXpert
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From the DEXperts.
Company
Texas Privacy Rules for Office Copiers in Finance and Healthcare
Texas law requires reasonable protection, proper destruction and fast breach notice for sensitive data, and copier hard drives hold plenty of it. Here is how ch. 521, HB 300 and the FTC Safeguards Rule apply.
on 4 November, 2026
Company
Repair or Replace Your Office Copier or Printer? How to Decide
Repair when the fault is a normal wear part and the model still has parts support. Replace when parts are at end-of-life, faults keep returning, or you print more than the machine was built for.
on 4 November, 2026
Company
Managing Printers Across Multiple Offices in Dallas-Fort Worth
Put every Dallas-Fort Worth office on one program: standard equipment and security settings, one agreement and invoice structure, one usage report and service from local technicians. Start with a fleet assessment.
on 4 November, 2026
News
ITG Arizona Is Now Part of DEX Imaging: What Customers Should Know
Yes. Imagine Technology Group (ITG Arizona) is now part of DEX Imaging. Its Chandler headquarters is DEX's Phoenix-area office, and ITG also serves customers in Tucson and Flagstaff.
on 4 November, 2026
Company
How to Get Out of a Copier Lease, and What Happens at the End
Copier leases are usually non-cancelable, but there are ways out: a payoff, an upgrade, a transfer, or a clean exit at the end of the term with notice sent on time and the drive wiped.
on 4 November, 2026
Company
How Copier Leases Work: FMV vs. $1 Buyout, Terms and the Fine Print
A copier lease is a fixed-term contract, usually 36 to 60 months. Here is how FMV and $1 buyout leases differ, how the payment is set, and which clauses to read before you sign.
on 4 November, 2026
Company
Wide-Format Printing and Scanning for Houston Engineering and Energy Teams
Most Houston engineering and energy offices need a 36-inch plotter for sets and check plots, a way to scan redlines and legacy drawings, and a service partner close enough to keep both running through a deadline.
on 4 November, 2026
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