Secure-release printing
Badge-authenticated pull printing keeps PHI off open output trays in every department. Jobs follow the clinician, not the device.
Industries / Healthcare
Document workflow built for patient care.
From admissions paperwork to release-of-information requests, DEX manages the print, scan, and fax infrastructure behind hundreds of healthcare organizations. HIPAA-aligned, secure-release, four-hour response.
Compliance is not a feature. It is the floor.
- HIPAA
- HITECH
- PCI DSS
- SOC 2
- 21 CFR Part 11
Use Cases
Built for how care actually runs.
Badge-authenticated secure-release printing, full device audit logging, encrypted drives with certified destruction, and BAAs signed as standard. Your compliance officer talks to our compliance team, not a sales rep.
Scan to EHR
Scanning routes records directly into Epic, Cerner, and athenahealth workflows.
Release of information
Tracked, auditable ROI workflows that hold up when the audit letter arrives.
Clinical fleet uptime
The DEX Declaration: guaranteed four-hour response in care environments.
Services For Healthcare
Everything DEX does, applied to healthcare.
Managed Print for Healthcare
One accountable partner for the clinical fleet, with the DEX Declaration behind every page.
Explore Managed PrintDEX Managed IT & Security
Managed IT and cybersecurity for connected medical environments, from DEX's dedicated technology division.
Explore Managed ITDocument Scanning & ECM
Digitize charts and route records into the systems your clinical teams already use.
Explore Scanning & ECMProduction Print: statements & forms
High-volume statements, patient forms, and mailers produced in-house with finishing.
Explore Production PrintMulti-Location Clinic Groups
Running 5 to 500 clinics?
See how DEX standardizes fleets, billing, and service across distributed care networks. One fleet, one invoice, one accountable partner from the first clinic to the five-hundredth.
Healthcare Outcomes
Proof from inside healthcare.
Sample outcomes from healthcare organizations that switched to DEX. Attributed by role; figures are representative.
Clinic Network
A regional clinic group consolidates 240 devices across 12 locations
32%lower print spend in year one
Read the case studyHealthcare FAQ
Questions compliance officers actually ask.
Does DEX sign Business Associate Agreements?
Yes. A BAA is standard with every healthcare agreement, reviewed by our compliance team before equipment ships.
How does secure-release printing work?
Print jobs are held until a clinician authenticates at the device with a badge or PIN, so protected health information never sits unattended on an open output tray. Jobs follow the person, not the printer.
Can DEX integrate scanning with our EHR?
Yes. Our DEXperts configure scan workflows that route documents into common electronic health record systems, including Epic, Cerner, and athenahealth, so records land where your clinical teams already work.
What happens to device hard drives at end of lease?
Drives are encrypted in service and, at end of lease, wiped or physically destroyed with certified data-destruction documentation provided for your records.
How fast is service response for clinical sites?
The DEX Declaration guarantees a four-hour response from a certified DEXpert in care environments, in writing, backed by support specialists nationwide.
Talk to the DEX healthcare team
Compliance documentation, references, and a BAA. Available on request.
Tell us about your environment: clinics, beds, and devices. Ask for the healthcare team and a DEXpert will respond within one business day.