Insights from the DEXperts
Field-tested guidance, product news, and the perspective behind doing business better. Straight from the people who keep your office running.
A copier lease is a fixed-term contract, usually 36 to 60 months. Here is how FMV and $1 buyout leases differ, how the payment is set, and which clauses to read before you sign.
on 4 November, 2026
Repair when the fault is a normal wear part and the model still has parts support. Replace when parts are at end-of-life, faults keep returning, or you print more than the machine was built for.
on 4 November, 2026
Florida lawyers must protect client data stored on copier, scanner and fax hard drives and confirm those drives are sanitized before a machine leaves the office. Here is what the Bar requires and a checklist to meet it.
on 4 November, 2026
Yes. Imagine Technology Group (ITG Arizona) is now part of DEX Imaging. Its Chandler headquarters is DEX's Phoenix-area office, and ITG also serves customers in Tucson and Flagstaff.
on 4 November, 2026
If your copiers print, scan, store or send CUI, they are in your CMMC scope. Where the program stands in November 2026, the NIST SP 800-171 requirements that reach MFPs, and a checklist.
on 4 November, 2026
Put every Dallas-Fort Worth office on one program: standard equipment and security settings, one agreement and invoice structure, one usage report and service from local technicians. Start with a fleet assessment.
on 4 November, 2026
Texas law requires reasonable protection, proper destruction and fast breach notice for sensitive data, and copier hard drives hold plenty of it. Here is how ch. 521, HB 300 and the FTC Safeguards Rule apply.
on 4 November, 2026
A copier that scans, copies or faxes patient records holds ePHI, so the HIPAA Security Rule applies, and Florida's s. 501.171 adds a 30-day breach clock. Here is what each requires at the machine.
on 4 November, 2026
Copier leases are usually non-cancelable, but there are ways out: a payoff, an upgrade, a transfer, or a clean exit at the end of the term with notice sent on time and the drive wiped.
on 4 November, 2026
Copiers keep images of what they scan, print and fax. California law requires reasonable security for that data and unreadable disposal when the copier leaves, with breach notice and lawsuit exposure if it goes wrong.
on 4 November, 2026
Most Houston engineering and energy offices need a 36-inch plotter for sets and check plots, a way to scan redlines and legacy drawings, and a service partner close enough to keep both running through a deadline.
on 4 November, 2026
Enterprise print environments generate useful operational data every day, including meter readings, service history, toner consumption, device utilization and color output. When that information is collected consistently, it can help organizations make better decisions about budgets, equipment and future planning. The value of print analytics is not in producing more reports. It is in identifying
on 4 September, 2026
Business continuity planning usually focuses on servers, applications, communications and data access. Printers, copiers and multifunction devices are often treated as secondary concerns. For many enterprise organizations, that is a mistake. Critical business processes still depend on printed and scanned documents. Shipping labels, invoices, patient forms, work orders, compliance records, contracts and customer communications may
on 28 August, 2026
For enterprise organizations with multiple offices, branches, warehouses or acquired business units, print infrastructure can become fragmented quickly. Different locations may use different manufacturers, service providers, supply processes, security settings and support procedures. That complexity creates unnecessary cost and makes the environment harder to manage. Standardizing print infrastructure does not mean forcing every location to
on 21 August, 2026
Enterprise print environments rarely develop according to a single long-term plan. Devices are added as departments grow, offices relocate, acquisitions introduce new equipment and employees request printers for specific needs. Over time, this can leave an organization managing a fleet with too many models, uneven workloads and inconsistent service requirements. The goal is not simply
on 14 August, 2026
Printers and multifunction devices are often treated as routine office equipment. In an enterprise environment, however, they are also network-connected endpoints that process, transmit and sometimes store sensitive business information. A single device may handle financial records, employee data, customer information, contracts, legal documents, healthcare records or proprietary business materials. It may also connect to
on 7 August, 2026
In an enterprise environment, a printer problem is rarely just a printer problem. A device outage can delay customer communications, interrupt shipping documentation, slow accounts payable, prevent employees from accessing critical forms or create a backlog at another machine. When these disruptions occur across multiple offices, departments or operating locations, the cumulative impact can become
on 31 July, 2026
For many businesses, print costs appear straightforward. There is the monthly equipment payment, an occasional toner order and the recurring expense of paper. Add those numbers together, and it may seem like you have a clear picture of what printing costs your organization. In reality, those visible expenses often represent only part of the total.
on 24 July, 2026
For many enterprise organizations, modernizing document workflows is not simply a matter of replacing paper with digital files. It requires a coordinated strategy for capturing information, routing it to the correct systems, controlling access, automating repetitive processes and helping employees work more efficiently across departments and locations. Printers and multifunction devices remain an important part
on 17 July, 2026
When business leaders think about the cost of printing, the conversation usually begins and ends with two items: paper and toner. These are the most visible expenses because they are purchased regularly and appear as line items in operating budgets. However, this common assumption overlooks a much larger financial picture. For many small and medium-sized
on 10 July, 2026
For many small and medium-sized businesses, printers and copiers are treated as basic office utilities. They are expected to work quietly in the background, producing documents when employees need them and requiring attention only when toner runs low or a paper jam occurs. That assumption often leads to one of the most common misconceptions in
on 3 July, 2026
For years, businesses have pursued the vision of the "paperless office." Advances in cloud computing, electronic signatures, mobile technology, and digital collaboration have fundamentally changed how organizations create, share, and manage information. As a result, many small and medium-sized businesses have come to believe that investing in modern print infrastructure is no longer necessary. The
on 26 June, 2026
For many small and medium-sized businesses, cybersecurity discussions tend to focus on familiar targets such as laptops, servers, mobile devices, cloud applications, and firewalls. While these systems certainly deserve attention, one critical component of the network is often overlooked: the office printer. A common misconception among SMBs is that printers and copiers are simply output
on 19 June, 2026
In business today every investment is scrutinized for value. Whether it’s software, cloud services, or office equipment, decision-makers are constantly looking for ways to reduce expenses while maintaining productivity. When it comes to office printing, however, many small and medium-sized businesses make one critical mistake: choosing equipment based almost entirely on the purchase price. At
on 12 June, 2026
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