GLBA
Gramm-Leach-Bliley Act — Safeguarding of nonpublic personal information (NPI) — Secure print release, authentication, encryption, access logging
Financial Services
Print and Workflow for Financial Services.
Every document a financial institution prints carries nonpublic personal information, and every one of them is a regulator's concern. DEX Imaging builds branch and back-office print around that exposure: secure print release so account statements do not sit in a shared tray, device authentication, encrypted storage, and audit trails that hold up in an examination. The fleet supports the institution's compliance posture instead of becoming the weak point in it.
The standards your industry runs on.
- GLBA
- SOX
- PCI-DSS
- FINRA
The compliance stack
Financial documents sit under a dense regulatory stack, and DEX writes its programs to match.
SOX
Sarbanes-Oxley Act — Financial-records integrity and retention controls — Document workflow with audit trails and retention controls
PCI-DSS
Payment Card Industry Data Security Standard — Protection of cardholder data — Secure handling and controlled output of card and payment documents
FINRA
Financial Industry Regulatory Authority rules — Recordkeeping and supervision for broker-dealers — Capture, indexing, and retention of regulated records — DEX programs are built to support these requirements. Branch print workflow A bank branch is a small, high-trust document factory: account openings, loan packages, signature cards, disclosures. DEX standardizes the branch fleet so every location prints, scans, and secures documents the same way, with capture that routes new-account and loan documents into the workflow instead of a back-room file cabinet.
Use cases
Secure statement and notice print
Hold jobs at the device until the authorized user authenticates, so NPI never prints unattended.
Loan and account-opening capture
Scan and route loan packages and signature cards directly into the system of record.
Records retention
Index and retain regulated records with access controls and an audit trail for SOX and FINRA expectations.
Cardholder document handling
Control output and handling of payment and card documents in line with PCI-DSS.
ATM and secure paper handling
Cash and document handling at the branch extends beyond the MFP. DEX advises on secure paper handling for sensitive output and works alongside the institution's controls so the print environment is one fewer audit finding, not one more.
Financial Services
One partner for documents and the network. A networked MFP in a branch is an endpoint on the bank's network. DEX IT extends the same posture with managed IT, cybersecurity, backup, and disaster recovery, so documents and infrastructure are secured by one accountable partner. DEX serves banks, credit unions, and insurers across its 68+ metros, with local factory-certified DEXperts and the four-hour emergency response of The DEX Declaration behind every branch.
Frequently asked
Common questions.
Is DEX managed print GLBA compliant?
DEX builds financial-services programs to support GLBA requirements for safeguarding nonpublic personal information, including secure print release, authentication, encryption, and access logging.
What is secure print release and why do banks need it?
Secure print release holds a job at the device until the authorized user authenticates, so account statements, notices, and NPI never print to an unattended tray.
Can DEX standardize print across many branches?
Yes. DEX deploys a common fleet standard and workflow across every branch with one agreement, one point of contact, and local service in each market.
How does DEX support records retention for SOX and FINRA?
DEX implements document workflow that captures, indexes, and retains regulated records with access controls and an audit trail.
Does DEX support PCI-DSS for payment documents?
DEX builds programs to support PCI-DSS by controlling the output and handling of cardholder and payment documents.
Can DEX capture loan and account-opening documents?
Yes. DEX configures MFPs to scan and route loan packages, signature cards, and account-opening documents directly into the system of record.
Can DEX handle both print and IT for a financial institution?
Yes. DEX IT provides managed IT, cybersecurity, backup, and disaster recovery alongside the print fleet under one partner.