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Company · DEXclusives

Programs only DEX customers get.

DEXclusives are DEX Imaging's proprietary service programs and guarantees — the service commitments that distinguish DEX from manufacturer-direct and regional dealer alternatives. They are the difference between buying a machine and buying a relationship that stands behind it.

The flagship DEXclusive

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The DEX Declaration.

The flagship DEXclusives program is The DEX Declaration — DEX's four-hour emergency service guarantee: a commitment to respond to emergency service calls within four hours, backed by local DEXperts in every metro. It is the commitment every other part of the DEX relationship is measured against.

A DEX representative reviews service coverage on a tablet with a customer.

Why proprietary programs matter

Compete on the commitment, not just the equipment.

Manufacturers and most dealers compete on the same equipment. DEXclusives compete on the commitment behind it. DEX's competitive review found no comparable proprietary program set at competing dealers — which makes DEXclusives DEX brand IP, and a reason the relationship outlasts any single machine.

A DEX account team reviews a service programme with customers around an office table.

The DEXclusives family

Commitments that stand behind the fleet.

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The DEX Declaration

The four-hour emergency service guarantee — the flagship commitment behind every DEX agreement.

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Programs that fit your fleet

Additional DEXclusives programs apply based on your agreement and equipment. A DEX specialist will walk through the ones that fit.

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One accountable partner

Every DEXclusive is backed by the same local DEXperts who install, service, and support your equipment.

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The commitment, in context.

The DEX Declaration

The four-hour emergency response guarantee, in writing.

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DEXpertise

The certified knowledge that makes the guarantees deliverable.

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Why DEX

Independence, service, and community — the case for DEX.

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Service & Support

Schedule service, order supplies, and submit meter reads.

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Frequently asked

About DEXclusives.

What are DEXclusives?
DEXclusives are DEX Imaging's proprietary service programs and guarantees — the service commitments that distinguish DEX from manufacturer-direct and regional dealer alternatives.
What is the flagship DEXclusives program?
The DEX Declaration — DEX's four-hour emergency service guarantee, a commitment to respond to emergency service calls within four hours.
Who gets DEXclusives programs?
DEX customers; specific eligibility depends on the program and is confirmed with your DEX specialist.
Do competitors offer the same programs?
DEX's competitive review found no comparable proprietary program set at competing dealers; DEXclusives are DEX brand IP.
How do I take advantage of a DEXclusives program?
Talk to a DEX specialist about the program that fits your fleet and how it applies to your agreement.

DEXclusives

Contact us today. Do Business Better!

Ask a DEX specialist which DEXclusives programs fit your fleet and your agreement.