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Multi-Location Deployments

One Program. Every Location.

Running print and IT across many sites is a coordination problem before it is a technology problem. DEX standardizes the program once, deploys it everywhere you operate, and keeps a single point of contact accountable for the whole footprint, while local DEXperts handle the machine that went down this morning.

  • #1Largest independent dealer
  • 68+Metros served nationwide
  • 4,000+Support specialists
  • 6OEM lines carried

How a multi-location program works

A central program owner sets standards and reporting, each metro branch delivers locally, and one contract and one invoice structure tie it together. You manage one program, not 40 separate vendor relationships.

A DEX Imaging service van parked on a city waterfront route.

Standardization vs flexibility

Most fleets need both. DEX standardizes what should be the same everywhere, including device models, supply logistics, security policy, and reporting, while leaving room for site-level differences in volume, format, and workflow.

The framework names what to lock and what to leave flexible. Reporting and SLA management Consolidated reporting rolls every site into one view of spend, volume, uptime, and service performance, measured against the SLAs in the agreement.

The program owner reviews it with the account on a set cadence. One point of contact A single named program contact owns standardization, reporting, escalations, and the relationship, so a facilities or IT leader does not chase 40 branches.

Local service still comes from the local team, backed by factory-certified DEXperts in each metro and The DEX Declaration's four-hour emergency response commitment.

Proof DEX manages multi-location fleets for organizations with offices spread across its 68-plus metros, standardizing devices, supplies, and service so every site runs the same way.

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Frequently asked

Common questions.

Can DEX run print and IT across all my locations?
Yes. DEX standardizes managed print, document workflow, and IT programs across multi-location and national accounts, with local service in each metro and one point of contact over the whole footprint.
Do I get one contact or one per site?
One. A single named program contact coordinates standards, reporting, and escalations across every location, while local DEXperts deliver on-site service.
How does DEX handle reporting across many sites?
Consolidated reporting rolls every site into one view of spend, volume, uptime, and service performance against the agreed SLAs, reviewed with you on a set cadence.
Can locations keep different equipment if they need to?
Yes. DEX standardizes what should be uniform, such as security policy, supply logistics, and reporting, while allowing site-level differences in volume, format, and workflow.
Does standardization mean one manufacturer everywhere?
No. As an independent dealer, DEX standardizes the program across the right mix of its six OEM lines, not a single manufacturer's catalog.
Is this only for print, or IT too?
Both. The same multi-location model covers managed print, document workflow, and managed IT and cybersecurity through DEX IT.

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