07 Mar, 2023

    ENX Magazine features DEX Imaging Founders Discussing Strategies for Growth

    07 Mar, 2023

      We were thrilled to be featured in the latest edition of This Week in Imaging from industry-leading resource ENX Magazine. The cover story and interview with our founders Dan Doyle Jr. and Dan Doyle Sr. discusses our history and strategies for growth:

      DEX Imaging was born on Valentine’s Day of 2002, after Doyle Jr. had coaxed his father out of retirement. The goal was to become a $100 million business based in Florida, but the company didn’t acquire its first company—XEROGRAPHICS—until nearly three years later. In the lead up to that deal, the Doyles opened facilities in Orlando, Jacksonville and Sarasota.

      Today, DEX Imaging has 42 full offices (sales and service) in 11 Southeast and Midwest states and 62 service hubs throughout much of the country. The Doyles estimate their service technicians cover 80% of the United States’ business map, including more rural areas such as Montana and North Dakota.

      It was an active 2022 for DEX, which obtained nine companies (34 total since its 2002 inception). The larger deals included Meritech, a $30-plus million performer in Cleveland, and Hendrix Business Systems, a $20 million dealer in Matthews, North Carolina. In the summer of 2021, the Doyles acquired 10 direct branches from manufacturer partner Konica Minolta.

      DEX Imaging is the largest reseller of Konica Minolta equipment, and it also counts Kyocera, Canon, Ricoh and HP among its lines. Two of its largest growth sectors in 2022 were wide-format equipment and a burgeoning list of enterprise accounts, which currently comprise 15% of its client base. The SMB space, however, is still the firm’s “bread and butter,” according to Doyle Jr.

      Read more and get the full article here.