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Automotive Dealers

Every Deal Is a Document Trail.

A single retail delivery generates a deal jacket, an F&I packet, a title and registration file, and a service history that starts the day the customer drives off. DEX Imaging handles the print, scan, and retention workflow behind franchise and independent dealerships, with secure print in the departments that touch customer financial information.

The manufacturer lines DEX is certified on.

  • Konica Minolta
  • Kyocera
  • Canon
  • Ricoh
  • HP
  • Sharp

The customer-information reality

Dealerships are financial institutions under the FTC Safeguards Rule. Credit applications, driver licenses, and bank documents move through sales, F&I, and service every day, and the obligation to protect them does not stop at the network.

Safeguards Rule and customer records

Sales, F&I, and accounting. Credit applications and identity documents printed, copied, and scanned daily. DEX supports that obligation with badge-authenticated secure release, so customer financial information does not sit on an open output tray, plus device audit logging and certified drive destruction at end of lease.

Deal jackets and title work

F&I and title clerks. Multi-part forms, signature packets, and title and registration files with real retention requirements. DEX supports scan-to-archive so the deal jacket is retrievable without pulling a physical file.

Showroom plus service drive

Showroom and F&I

Secure print at the desk, high-quality output for buyer packets and delivery paperwork, and equipment that looks right in a customer-facing space.

Service and parts

Repair orders, multi-point inspection sheets, and parts tickets printed at volume in an environment that is hard on equipment. DEX specifies and services the fleet for the service drive, not for a quiet back office.

Multi-Rooftop Groups

One group, one fleet, one invoice

Dealer groups rarely grow tidily. Rooftops arrive by acquisition, each with its own equipment, its own vendors, and its own contracts running to different end dates. DEX standardizes the fleet across rooftops, consolidates billing into one invoice, and reports usage by store so the group sees where cost actually sits. Local DEXperts still serve each rooftop, which is the part a national vendor cannot match.

Two managers review printed reports at a desk, a map of dealership locations on the screen behind them.

Frequently asked

Common questions.

How does DEX support the FTC Safeguards Rule at a dealership?
DEX supports it with badge-authenticated secure-release printing so customer financial information is not left on an output tray, device audit logging, encrypted drives, and certified data destruction documentation at end of lease. The compliance obligation remains the dealership's; DEX supplies the controls on the print fleet.
Can DEX handle print at the service drive?
Yes. DEX specifies and services equipment for repair orders, inspection sheets, and parts tickets in the service and parts environment, not just the front office.
Can DEX help with deal jacket scanning and retention?
Yes. DEX configures scan-to-archive workflow so deal jackets, title files, and signature packets become retrievable records with the retention your compliance team requires.
Can DEX standardize a multi-rooftop dealer group?
Yes. DEX consolidates acquired rooftops onto one fleet standard with one invoice and per-store usage reporting, while each rooftop is still served by its local DEXperts.
Which equipment lines can a dealership get through DEX?
Because DEX is independent rather than tied to a single manufacturer, dealerships can choose across Konica Minolta, Kyocera, Canon, Ricoh, HP, and Sharp, matched to each department's volume and environment.
Can DEX handle dealership IT as well as print?
Yes. DEX Managed IT provides managed IT, cybersecurity, backup, and disaster recovery alongside the print fleet, which matters in a vertical where both fall under the same Safeguards obligation.

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