Service & Support
Schedule service, order supplies, and submit meter reads.
Learn more- #1Largest independent dealer
- 68+Metros served nationwide
- 4,000+Support specialists
- 6OEM lines carried
Manufacturer certifications
DEXperts hold manufacturer certifications across the lines DEX carries: Konica Minolta, Kyocera, Canon, Ricoh, HP, and Sharp. A service relationship is a human one, so you know the local team that will show up.
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More from Service & Support.
Copier Repair & Service
Certified copier, printer, and MFP repair across 68+ metros, backed by The DEX Declaration four-hour response.
Learn moreOrder Supplies
Existing DEX Imaging customers can reorder toner, drums, and consumables tied to their fleet, and enroll in auto-reordering.
Learn moreService Request
Existing DEX Imaging customers can submit a service ticket and get a ticket ID and response window, backed by The DEX Declaration four-hour response.
Learn moreFrequently asked
Common questions.
What is a DEXpert?
DEXperts are DEX Imaging's technicians and service team, the local specialists who install, service, and support customer equipment.
Are DEXperts certified?
Yes. DEXperts are manufacturer-certified on the OEM lines DEX carries: Konica Minolta, Kyocera, Canon, Ricoh, HP, and Sharp.
Are DEX technicians local to my market?
Yes. DEXperts are dispatched from the branch in your metro, not from a central call center.
Can I see who covers my area?
Yes. Filter the technician grid by metro to see the DEXperts who cover your market.
How do I reach a DEXpert for service?
Submit a service request or call your local branch; the ticket routes to the DEXperts in your metro.