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Backup & Disaster Recovery

Backup You Can Restore From.

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An engineer removes a drive from a server rack during a disaster-recovery test.

Most companies have a backup

Fewer have a backup they have ever restored from. The difference shows up on the worst day, when a ransomware attack encrypts the file server or a failure takes out a critical system. DEX IT closes that gap with backups that are monitored and tested, recovery objectives that are agreed in advance, and a recovery plan that has been written before it is needed. RTO and RPO, defined in plain terms Two numbers decide what a disaster costs you. RTO, the recovery time objective, is how long you can be down before it hurts. It sets how fast systems must come back. RPO, the recovery point objective, is how much data you can afford to lose, measured in time. It sets how often backups must run. " What DEX IT delivers Managed backup. Automated, monitored backups of servers, endpoints, and cloud workloads, with alerting when a backup fails.

Tested recovery

Regular recovery testing, so the backup is proven to restore before you ever need it.

Ransomware recovery

Immutable and isolated backup copies so encrypted data can be restored without paying a ransom.

Business continuity

A documented plan for keeping the business running during an outage, not just restoring it afterward. Why this is not optional in Florida DEX Imaging is headquartered in Tampa, and hurricane season is an annual reality across the Southeast.

Backup & Disaster Recovery

For businesses in storm-exposed regions, disaster recovery is not a theoretical risk; it is a calendar event. DEX IT builds recovery plans that assume the power, the building, or the connectivity may be gone, and plan for the business to keep running anyway. The recovery partner stack DEX IT builds backup and recovery on recognized data-protection platforms. The current partner list lives on the Partner Stack page.

Two DEX Managed IT staff review recovery status on a tablet in a server room.

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Frequently asked

Common questions.

What is backup and disaster recovery?
It is the practice of protecting business data and systems so they can be restored after a failure, ransomware attack, or disaster, using tested backups and a documented recovery plan.
What is the difference between RTO and RPO?
RTO, the recovery time objective, is how long you can be down before it hurts. RPO, the recovery point objective, is how much data you can afford to lose, measured in time.
How is this different from just having a backup?
A backup only matters if it restores. DEX IT monitors and regularly tests backups so recovery is proven before you need it, not assumed.
Can DEX IT help us recover from ransomware?
Yes. DEX IT maintains immutable and isolated backup copies so encrypted data can be restored without paying a ransom.
What is business continuity?
Business continuity is keeping the business running during an outage, not just restoring systems afterward. DEX IT documents a plan for both.
Why does disaster recovery matter in hurricane-prone regions?
In storm-exposed regions, an outage from power loss, flooding, or building damage is an annual risk. DEX IT plans for the business to keep running even when the site is unavailable.

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