Managed IT Services
The same accountability DEX Imaging brings to your print fleet, now for the network it runs on. DEX IT takes responsibility for the day-to-day technology your business depends on: the helpdesk your people call, the servers and network behind them, the patches that keep systems current, and the monitoring that catches problems before they spread.
DEX IT manages to a defined scope and a roadmap, not a stack of open tickets. The DEX IT service stack Helpdesk and end-user support. A responsive helpdesk that resolves the issues that stop people from working, with escalation to engineers when needed.
24/7 monitoring of servers, network, and endpoints, so issues surface as alerts instead of outages.
Scheduled patching and update management to keep systems current and reduce the vulnerability window.
Management of switches, firewalls, wireless, and the infrastructure that connects everyone.
Provisioning, configuration, and lifecycle management for the workstations and devices your team uses. vCIO and IT strategy.
A roadmap, budget, and risk review so IT supports the business plan, covered in depth on the vCIO page.
Fully managed means DEX IT is your IT department: helpdesk, infrastructure, security, and strategy under one agreement. Co-managed means DEX IT augments an in-house team, taking the load you choose to offload, such as after-hours coverage, monitoring, project work, or specialized security, while your staff keeps what they do best. DEX IT scopes the split with you so there are no gaps and no overlap. One partner for documents, devices, and the network Print and IT are the same security and support problem from two angles. A networked MFP is an endpoint; a stored document is data at rest; the network ties them together. Because DEX manages the print fleet and DEX IT manages the infrastructure, one partner is accountable across the whole environment, which a print-only dealer or an IT-only provider cannot offer alone. The partner stack DEX IT builds on enterprise-grade technology partners across infrastructure, security, and cloud. The full partner wall lives on the Partner Stack page.
Keep exploring
DEX IT is DEX Imaging's managed IT and cybersecurity division: helpdesk, security, cloud, and backup from the partner that already runs your print fleet.
Learn moreCybersecurity for the office and the endpoint.
Learn moreThe cloud, done carefully.
Learn moreBackup you can actually restore from.
Learn moreFrequently asked
