Capture
Bring documents in from scanners, MFPs, email, and inbound mail, automatically classified and indexed.
Document Management (ECM)
Documents That Find You.
The document you need is always the one you cannot find. It is in a filing cabinet, a shared drive nobody maintains, or an inbox that left with the employee who owned it. Enterprise content management ends the hunt. DEX implements ECM that captures every document, indexes it so it is searchable, secures it so the right people see it, and retrieves it in seconds, with a full audit trail of who touched what.
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- 68+Metros served nationwide
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Index and search
Tag documents with the data that matters so they are found by content, not by remembering where someone filed them.
Store and secure
Hold documents with role-based access, version control, and retention rules, so security and compliance are built in.
Retrieve and audit
Pull any document in seconds, with a record of every access and change for compliance and discovery. The software bench DEX implements the ECM platforms businesses actually run on, including DocuWare, Laserfiche, and M-Files, and configures them to your processes rather than forcing your processes into the software.
Built for regulated work
Legal
E-discovery, matter files, and privileged documents under access control and retention rules.
Healthcare
Patient records and forms managed under HIPAA, with audit trails and secure access.
Accounting and finance
Invoices, statements, and financial records indexed and retained for audit.
HR
Employee files, onboarding, and compliance documents in one secure, access-controlled system. Each vertical gets the same core: capture, secure access, retention, and audit, configured to its regulations.
Document Management (ECM)
Why ECM sits with print and scanning The documents you store start as paper at an MFP or arrive as inbound mail. DEX manages the capture devices, the scanning that digitizes them, and the ECM that stores them, so the whole path from paper to retrievable record runs through one accountable partner. And because DEX supports it all with local, factory-certified DEXperts across 68+ metros, the same team that keeps your hardware running also keeps your records secure and audit-ready.
Keep exploring
More from Mailing & Document Workflow.
Mailing & Document Workflow
DEX handles mail, scanning, document management, and workflow automation: get paper in, mail out, and approvals moving, with one accountable partner.
Learn moreMailing Solutions
Mail at scale.
Learn moreScanning & Capture
Turn paper into useful data.
Learn moreWorkflow Automation
Automate the paperwork.
Learn moreFrequently asked
Common questions.
What is document management?
Document management, or ECM, is software that captures, indexes, stores, secures, and retrieves a business's documents so records are found in seconds with a full audit trail.
What is ECM?
ECM stands for enterprise content management, the discipline and software for managing the full lifecycle of business documents from capture to retention.
Which ECM platforms does DEX implement?
DEX implements platforms such as DocuWare, Laserfiche, and M-Files, configured to your processes.
How does ECM help with compliance?
ECM applies role-based access, version control, retention rules, and audit trails, which support obligations like HIPAA, e-discovery, and financial recordkeeping.
Can ECM connect to our scanners and MFPs?
Yes. DEX captures documents from scanners, MFPs, email, and inbound mail directly into the ECM system, indexed and classified.
Who benefits most from ECM?
Legal, healthcare, accounting and finance, and HR teams, where documents are both high-volume and a compliance obligation.
Why buy ECM from DEX?
DEX manages the capture devices, scanning, and ECM together, so the whole path from paper to retrievable record runs through one accountable partner.